Item Details

BlackBerry Bold 9700 Phone (T-Mobile)

(19 Customer Reviews)

Price: $49.99
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Technical Details

• Access all your email and messaging as well as social networking sites; full QWERTY keyboard with touch-sensitive optical trackpad
• Compatible with T-Mobile's 3G network (available in select markets); unlimited nationwide Wi-Fi Calling with T-Mobile's Unlimited HotSpot Calling service
• Wi-Fi networking (802.11b/g); 3.2-megapixel camera/camcorder; Bluetooth stereo music; microSD memory expansion to 32 GB; access to personal and corporate email
• Up to 6 hours of talk time, up to 360 hours (15 days) of standby time
• What's in the Box: handset, rechargeable battery, charger, 2 GB microSD memory card, USB cable, wired hands-free headset, BlackBerry Desktop Software, quick start guide, user manual

 

Product Details

Product Weight: 1.10 pounds

Shipping Weight: 0.01 pounds

Model: 9700 Bold

Manufacturer: BlackBerry

Sales Rank: 264

 

Accessories

Customer Reviews

Not a great phone, mediocre customer service from T-Mobile,
by LV George, 2010-04-29

I got my Blackberry Bold 9700 in December 2009 based on the advice of a close friend. The phone had problems from the gitgo and was finally replaced in March, 2010. T-Mobile's customer service was poor to okay. If you asked the same question to 3 different customer service rep's, you got 3 different answers. I called on New Years day for technical support and was told that tech support was closed for the holiday, but I could speak to someone in sales if I wanted to purchase anything. I asked for a supervisor who finally got me to tech support - yes, they were there. My most recent issue involved a credit that they agreed to give me. It didn't show up on my statement and I had to call 4 times to get it straightened out. I've been using the phone for basic calls and texting; receiving emails and limited camera use. I'm afraid to try any of it's more sophisticated functions. The positive is there is no contract and the monthly rate is reasonable. I guess you really do get what you pay for. I think it's time for an Iphone.

 

Had not-so-bold experience,
by R. Marshall, 2010-03-29

got this phone as an upgrade primarily for its UMA-calling capability through my homes wifi router because the t-mobile service in my neighborhood is very limited.

First off, the bold is sleek and comfortable to hold. Its weight and look are genuinely appealing.
....Its nothing special though, offers basic functionality but with a new "track pad" which is a pretty neat feature, but nothing groundbreaking compared to the new smart-phones with touchscreens.

I found that the qwerty keyboard is difficult to use because the buttons ARE too small for my fingers. Maybe if I was a hobbit with small hands the button-size would be ideal, but no I'm human...

My biggest problem with this phone is that it had connectivity problems from the first moment it connected to my wifi router; always disconnecting though the signal was strong, even under "WIFI ONLY" mode. This was a horrible situation for me. People would call me and not get through to me, going straight to my voicemail.... I tried everything. I have another UMA capable phone that works flawlessly and holds a connection no problem.

To make a long story short, I sent this phone back on day 12 of my trial upgrade period and feel that I made a very good decision with not keeping it.

 

Wonderful e-mail machine,
by Dutch Oven Guy, 2010-02-28

The 9700 Bold is a wonderful e-mail machine, especially if you have multiple accounts to manage. The web browser stinks. I use an iPhone for anything more than casual checks on news sites. When carefully managed, battery life is great. RIM has finally recognized that us Mac users carrys BBs. The new Mac desktop application works well. Check it out here. [...]

The Bold's camera was a surprise to me. It is excellent. Within a few feet the flash is OK, the color is fine and the focus is much better than any other smartphone I have seen.

While not its forte, the Bold does well connecting to the social media like Twitter and Facebook.

In short, if you are an e-mail person, the Bold is your best choice, If you are a web browser, get an iPhone.

 

Simply fantastic phone,
by Ben, 2010-02-11

This phone is simply fantastic. If you are considering a smartphone, there are many factors to consider and you need to take time to decide what is important to you. Do you want to use it to play games, or run nifty applications? Do you need great battery life? Is WiFi or GPS important? Will you be traveling and need access to a variety of cellular networks?

My first foray into smartphones was a Samsung Moment, which I returned. You will find Android phone users spend a lot of time figuring out how to maximize battery life: many people run widgets that let them turn on and off WiFi, GPS, and Bluetooth in order to get extra time before the battery dies. Placing calls with an Android phone involves multiple steps, which I thought took too much time.

The Bold 9700 performs the main functions I need extremely well. Some highlights:

1. Calls are easy to make and receive. I can pick up the phone and press one speed dial key and the call is made. Or I can enter a few letters of a contact's name and the phone finds the match. Making a call is much faster on this phone than on an Android phone.

2. Battery life is terrific. I never worry about turning off GPS, WiFi, or Bluetooth. They run all the time. With full use of the phone - voice, messaging, streaming music - I can use the device for about 36 hours.

3. Messaging is great. Emails, SMS texts, chats on various services, ie Blackberry Messenger and Gmail, are all simple to use.

4. Google integration. I use and share Google calendars, and they're automatically synced.

5. Great international performance. I took this phone to Haiti after the earthquake, and used it to talk, chat, text, send back pictures... it worked flawlessly. (Go to the Blackberry website and look up the specs - I think it worked so well because it seems to support about every cellular band there is!)

6. Polish. There are a lot of little things that show how well developed this phone is. For example, if the phone is ringing in the holster and you pull it out, it stops ringing. A silence key on top of the device is accessible through the holster. The keyboard is terrific, the screen is terrific. There's a message indicator light. It's got a great camera. At home, it routes calls automatically over my router.

Negatives? The web browser is pretty terrible. It's very slow. Free alternatives, like Opera, are available, but the BlackBerry is not nearly as good a web browser as the iPhone, Palm Pre, or an Android phone. There is also a lack of applications that are available on the iPhone. You won't be able to AutoTune your voice with this phone, or play an Ocarina.

I would recommend the Bold 9700 to anyone who needs a device that first and foremost works great as a phone and handles email, texts, instant messaging, and calendars very well. It may not browse the web or play games as well as some other phones, but at the end of the day, my phone still has plenty of battery power and is keeping me in touch - just what a phone is supposed to do.

 

don't get T-Mobile,
by Richard, 2010-02-10

Our experience with T-Mobile is that they couldn't keep track of our payments. Despite the fact that we paid, skept our receipts, and made repeated call to T-Moblie Customer Disservice, they couldn't figure out weather we paid or not. Every other week they turned the service on and off. Finally we gave up.

T-Mobile never deliverd the service we paid for. They never refunded our money. Then they stuck a bill collecter on us (claiming we owe about $30) who has been calling for the last year.